Terms of Service
These Terms govern your use of Eidola ("Eidola", "we", "us", "our"), operated by Eidola, Inc. By creating an account or using the app, you agree to these Terms and to our Privacy Policy.
The service
Eidola is a personal memory and journaling app that lets you capture voice, text, photos, and documents, and uses AI to transcribe, organize, and help you explore them.
Downloading from the Apple App Store
If you download Eidola from the Apple App Store, you acknowledge that these Terms are between you and Eidola only, not Apple, and that Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app, and is not responsible for any product warranties or for addressing any claims relating to the app (including product-liability, legal or regulatory, or intellectual-property claims). You must comply with the App Store Terms of Service. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Accounts and eligibility
You must be at least 13 years old (or the minimum age in your country) to use Eidola. You are responsible for your account credentials and for activity under your account. Provide accurate information and keep it current.
Your content
You own the content you create in Eidola. You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, back up, reproduce, process, transmit, modify (for example, to create transcripts, summaries, themes, embeddings, and other content derived from yours), and display your content — solely to operate and provide the app to you, including sending it to the AI service providers that power transcription, summaries, and chat. We do not claim ownership of your content and do not sell it. This license ends when you delete the relevant content or your account, except for copies retained briefly in routine backups as described in our Privacy Policy.
You are responsible for the content you capture and confirm you have the right to use it.
Acceptable use
You agree not to:
- Use Eidola for unlawful purposes or to store or process content you have no right to.
- Attempt to disrupt, reverse-engineer, overload, or circumvent the security or usage limits of the service.
- Use the service to build a competing dataset or to abuse the AI providers behind it.
AI output
Eidola uses AI to generate transcriptions, summaries, and responses. AI output may be inaccurate, incomplete, or out of date, and is not professional advice (legal, medical, financial, or otherwise). Use your own judgment before relying on it.
Usage limits
To keep the service available and affordable, we may apply rate limits and reasonable daily usage limits to AI-powered features.
Subscriptions and payments
Eidola offers free and paid features. Paid subscriptions are billed in advance on a recurring basis (for example, monthly or annually) through the app store or payment processor you purchase through. Unless you cancel before the end of the current period, your subscription renews automatically and the then-current price is charged for the next period.
You can manage or cancel a subscription in your app-store account settings; cancellation takes effect at the end of the current billing period. Except where required by law or by the app store's policies, payments are non-refundable and partial periods are not refunded. Prices may change, and we will give notice of any change to a recurring price before it takes effect. Purchases made through the Apple App Store are also subject to Apple's terms, and refunds for those purchases are handled by Apple.
Termination
You may stop using Eidola and delete your account at any time from within the app. We may suspend or terminate access if you violate these Terms or to protect the service or other users.
Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW. We do not warrant that the service will be uninterrupted, error-free, or that AI output will be accurate.
Limitation of liability
To the maximum extent permitted by law, Eidola and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data or content, arising from your use of the service. Keep your own copies of anything important.
To the maximum extent permitted by law, our total liability for all claims relating to the service is limited to the greater of the amount you paid us for the service in the twelve months before the event giving rise to the claim, or US $100.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above may not apply to you; in that case our liability is limited to the smallest amount permitted by law.
Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Eidola and its operators from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of the content you capture, your use of the service, or your violation of these Terms, applicable law, or the rights of others.
Changes
We may update these Terms. For material changes, we will provide notice in the app. Continued use after changes means you accept them.
Governing law
These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-laws rules.
Dispute resolution; arbitration and class-action waiver
Please read this section carefully — it affects how disputes are resolved and limits your rights. Except as noted below, you and Eidola agree to resolve any dispute relating to these Terms or the service through binding individual arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in Cobb County, Georgia. Either party may still bring an individual claim in small-claims court, and either party may seek injunctive relief for intellectual-property or unauthorized-access claims.
You and Eidola agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative action. The arbitrator may not consolidate more than one person's claims. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.
You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing contact@eidola.me with your name and a statement that you opt out. Opting out will not affect any other part of these Terms.
General
These Terms and our Privacy Policy are the entire agreement between you and Eidola about the service and replace any prior agreements. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.
Contact
Questions: contact@eidola.me